Pennsylvania Unemployment Benefits Online: You can call volumes and logins to our Internet site and volumes have caused intermittent problems without Internet site bucause busy signals for telephone services.
We are working to insure that all of filing platforms are operating at full capacity and have instituted expanded hours for the UC Service Center as indicated below.
Allentown
Monday, 7 a.m. – 6:45 p.m.
Tuesday through Friday, 7 a.m. – 4:45 p.m.
Altoona Monday through Friday, 7 a.m. – 6:45 p.m.
Duquesne
Monday and Tuesday, 7 a.m. – 6:45 p.m.
Wednesday through Friday, 7 a.m. – 4:45 p.m.
Erie
Monday, 7 a.m. – 6:45 p.m.
Tuesday through Friday, 7 a.m. – 4:45 p.m.
Indiana
Monday, 7 a.m. – 6:45 p.m.
Tuesday through Friday, 7 a.m. – 4:45 p.m.
Lancaster Monday through Friday, 7 a.m. – 6:45 p.m.
Philadelphia
Monday, 7 a.m. – 6:45 p.m.
Tuesday through Friday, 7 a.m. – 4:45 p.m
Scranton Monday through Friday, 7 a.m. – 6:45 p.m.
Martin Luther King Holiday on Jan. 19: All offices will be open from 7 a.m. – 6:45 p.m.
Please note: the above hours may be further expanded or reduced to meet operational needs.
To access our online services go to the PA PowerPort at www.state.pa.us and enter “unemployment” in the PA Keyword field at the top of the screen.
In addition, you may call 1-888-313-7284 to file new applications or reopen an existing claim, and 1-888-255-4728 to file for your bi-weekly benefits. If you get a busy signal, please try again at a later time of day. Please be reminded that you have a period from Sunday to Friday to file for your biweekly benefits. Biweekly benefits filed for on Monday are processed the same time as those filed on Sunday. Therefore, filing on Monday will not delay the receipt of your benefit payment.
Please rest assured that everyone will receive the full UC benefit services to which they are entitled.
Telephone Claims Only
Philadelphia UC Service Center
2901 Grant Avenue
Philadelphia, PA 19114-1069
Phone: (215) 856-6990
Toll Free: 1-888-313-7284
FAX: (215) 560-6981
Toll Free TTY: 1-888-334-4046
PAT Philadelphia: (215) 560-1978
PAT Toll Free: 1-888-255-4728
PAT TTY Toll Free: 1-888-411-4728
PAT en español: 1-877-888-8104
UC Board of Review
Referee’s Office
444 North 3rd St., 2nd Floor
Philadelphia, PA 19123-4185
Phone: (215) 560-2845
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